Review: London Weight Management

Every single time I go for my treatment, I HATE MYSELF. I regretted for being greedy.
Here's my experience. It will be long. But here's the TLDR (Too long didn't read) summary: I don't like their sales marketing.

Here's my story.

It was near to Christmas when I received a promotion from LINE sponsored by London Weight Management for a free trial. So I registered myself and very quickly the next day I got a call from the branch I've selected to make an appointment. She suggested to do it the day after. Which I told her that I can only come over after working hours. She suggested to do it at 7pm. Knowing that it would be horribly jam on my route to the branch, I told her I will be late. Which we both then agreed to set the time to 7:30pm. 

So on the appointment day, I was indeed late, I arrived at 7:30pm+ due to the bad crawl. The person at the counter looked at me rather annoyed that I was late. First strike. What kind of customer service is this. Showing the annoyed face to customer. Well, perhaps because I was a "free" customer at that point of time. 

Then I was told to wait for the consultant in a room. Which I did, for another 30 minutes because she was soooo busy. Strike two. Couldn't you get another consultant who were less busy? I wasn't served tea or water at that time. I just waited blankly. I should have leave that time. Silly me.

Then after the long awaited consultant, which she was very cheerful and positive so that makes me feel better, I was ushered first to measure my weight near their locker room. After that, I was brought  to one of the room to change out of my clothes. I was given a disposable panty, a shower cap and a towel.

One of the room with hot blanket.

After changing, I was brought to the locker to keep my things and were brought to the steam room. I was given a wet towel and a cup of water that I must finish while I was in there for 10-15minutes. First time experience for me for the steam room wasn't as fun. The air was too humid for me to breathe.

After about 10-15 minutes, I was brought to one of the room for the so called lavender treatment. I had to take off my towel and lie down flat on the bed (with a small towel covering the boobs of course) but nothing else but that and the panty. They then rub on sea salt-like all over the body then cover me with the hot blanket for 30 minutes.

After 30 minutes, they came in and remove the hot blanket. In there were plastic sheet to contain water released form the body. They told me that I have a lot of water retention in my body hence why I released so much water.  Well, true that since I don't have enough sleep and always eat salty food.

Since that was my only treatment for the free session, I was brought to the weighing machine again. This time, with them holding on to my towel while I stand on the weighing machine,I lost almost 700g. I don't know if it did help much. I was in my jeans when they took the first measurement.

They then proceed with the consultation of why I gain that retention/weight. After the explanation, I was sweet talked to to sign up for package with them for about RM 4k++ for 10 sessions. Here's their tactic.

•  They will make you worry with your problems.
•  They will give you a ridiculous price of 20-30k for 30 sessions or so for the so called original price.
•  Then you will get discount if you disagree with it.
•  Try haggle a bit more. You will get the first time discount of 50%. ONLY if you sign up at that instance.
•  Because they really want to help you, you will get even cheaper if you keep declining.
•  Saying you have not enough cash at that point of time doesn't help. They will ask you to make an installment. (I told them I still want to use my credit card. - I did not know how installment work at that time. They say with installment, you can slowly pay back. Little did I know, the full amount will already charged to my credit card and it almost already hit my credit card limit. I was suffering for that few days trying to live without the convenience of my credit card. Couldn't even use my card at petrol station. I HATE YOU FOR THAT!)

I suck at haggling and declining. In the end, I signed up for 10 treatments. I was told to buy their coffee and oat drink for maintenance. Well, it was okay - after drinking a few times, I realized the coffee actually helps me with my bladder. It was pretty good, except that I still have doubt and it's really expensive. About RM210 for a packet of 20?

----- Fast forward to the 5th or 6th sessions with some purchase of coffee along the way ----

I was told that my treatments were not good enough to flush out all the toxins. They were just good enough to break down the molecules, but it would be best if I could flush them out. I was halfway through my treatments, naked, under the blanket. I declined.

Even when the timer for my treatment went off, she continued to persuade me to sign up another few more sessions to so call flush it off. Frustrated, I agree to it. I was thinking why not just finish the course since it's just few more. I shouldn't. Ever since then, I regretted my move.
 This time, I asked to divide the payment to few times instead of installments, since she mentioned that she's not worried about the money, she's more worried about how well I do my treatment. Right.. I divided the payment into 3 times and each time I come for treatment, she reminded me that I have not pay. NOT WORRIED BOUT MONEY? REALLY NOW? zzz...

---- FAST forward again to the last 4 treatments including the new one that I just signed up.---

She "upgraded" me to a VIP treatment where I was left into a capsule that looks like for tanning. So called that it can burn 600 calories and at the same time do some brightening. That machine was okay. That day, the treatment was simple. Capsule, steam room, hot blanket and ampoules with aloevera gel. That day too, she mentioned that I don't have enough treatments again to complete my course. WTH. I just signed up few more from you can't you adjust the treatments? I told you that was my last and I was really in a tight budget. Here yet again you asked me to signed up for more and even pretended to be a good friend to offer me RM1000 rebate coupon. So called she got from a staff lucky draw.  

"I have this coupon, I got no use for it because I've just signed up the treatments myself. My other customers still have ongoing treatments to go but since I feel so close to you now, I give it to you this rebate RM1000 coupon. You can sign up for few treatments"

Wow.. the way she said it is like scripted.

Perhaps it's the way how they always try to be "your friend". Talk to you about your problems or share their experience that make you feel really nice and comfortable with them. As for me, I feel bad for turning them down.

I didn't signed up in the end. I still have 4 more sessions to go, perhaps each time I go, she will persuade me again. Let's see. I need to stay stern!

Summary so far:

Effectiveness: Okay, I did lose a couple of cm around my thigh (3/5)
Experience: I hate the hard selling. (1/5)
Price: Ouch!.... (1/5)
Re-purchase: Never!... (0/5)

Review: Laneige water sleeping mask

A little profile before I start my product review; I have always sleep late - A little googling will tell you that having not enough sleep will result you with dull skin. As an office worker, I'm always under the cool - sometimes too cold air conditioned. Back home, I'm sleeping with the air condition too. So I'm always exposed to cold air that will dehydrate the skin moisture.

On my lazy days, I'd like to keep my skin hydrated especially while I'm asleep! I put on the Laneige Water Sleeping Mask.

To me, sleeping mask is a work of genius! Whoever introduce this idea of mask, I LOVE YOU!!

See, I have been using sheet mask before I was introduced to sleeping mask. I almost ALWAYS fall asleep while having it on. That's probably because I always put them on at night before bed time. So my excuse was, "It's alright, just let my skin absorb fully all the serum from the mask while I was asleep. That way I can even make full use of the mask!"

WRONG!!!

I was told by my beautician that we should not leave sheet mask longer than the prescribed time. "Why? The mask still has its serum and it's such a waste to throw them away while it's still wet!", the question marks on my head were popping one after another after I heard the warning.

The reason was that, when the mask was wet and your face is dry, your face is absorbing the serum from the sheet mask. That is how we want it to be. After we left it for 15-30 minutes(the normal prescribed time), your skin has fully absorbed all the needed moisture or serum from the mask. You should remove the mask by now. If you leave it longer and as the sheet gets dry, it'll be its turn to absorb moisture back into the sheet. The moisture it could get from is from your skin. The sheet sounds like a moisture-drinking monster here.

Believe it or not, that was what my beautician told me.

Alright, let's get back to the product;

This product comes with a small spatula as shown in the picture above. As soon as I open the aluminum lid behind the cover, there is a tinge of fragrance. Not sure how true, but I've read elsewhere that fragrance in beauty product should be taken with cautions for people who have sensitive skin. So far for me, I didn't (I hope I wouldn't) get bad reaction from it. I actually like the scent. Apparently the scent can help to relieve stress according to the instructions and helps you to sleep better. I don't know how it would help because I still couldn't get to snooze earlier.

The texture is somewhat gel-like. I felt a little cooling sensation when applied to my face. It can also be applied to the neck area.

The application is very simple. Just take an appropriate amount(2.5cm in diameter is recommended), mark on nose tip, cheeks, forehead and chin area and enjoy the scent for about 3 seconds (Ohhmmmmm~~ Must relieve stress after a long day of work~~) 
Then gently spread over the face from inner to outer part along the skin texture.
Then go to sleep! Leave it on till the next morning and wash it off.

It says to use it once or twice a week on the instructions. But on its product explanation, it says "Every night before going to bed, apply lightly on skin and leave it on overnight without washing it off".. Someone please let me know if I should apply it once or twice or EVERY NIGHT?

Photos are captured with phone camera. Please don't mind the bad quality.

After applying, my skin does feels more hydrated, plumped and softer the next morning. I like the smoothness feeling that it leaves on my skin.

I guess the main concern about applying sleeping mask is if it is sticky and how fast does it "dries up" so that it wouldn't smudge over the pillow.

The answer is: Don't worry! It dries up after a while and it's not sticky. Yet, it still does its job and leaves you to more hydrated skin the next day!

Tips: This would be great to slop it on to the skin on a long distance flight to keep the skin hydrated.



Summary:

Effectiveness: YAY! (4/5)
Price: Uhmmmm.... (2/5)
Re-purchase: Likely (3/5)